Last updated: August 10, 2026

At Homeschool Curriculum 101, we want you to be happy with your order.

Our clothing and merchandise are made to order, so our returns policy is a little different from a traditional retail store.

If something has gone wrong with your order, please contact us at rebeccadevitt@howdoihomeschool.com and we’ll do our best to help.

Damaged, Defective or Incorrect Items

If your item arrives damaged, misprinted, defective, or different from what you ordered, please contact us as soon as possible.

For our print-on-demand production process, we ask that claims are submitted within 30 days of receiving your order whenever possible. Printful also uses a 30-day window for production-related claims.

Please include:

• Your order number

• A clear photo showing the problem

• A short description of what went wrong

If the issue is confirmed, we will arrange an appropriate replacement or refund at no additional cost to you.

You normally do not need to return a damaged or defective item unless we specifically ask you to do so.

The 30-day timeframe above relates to our production partner’s claims process and does not limit any rights you may have under applicable consumer law. Australian Consumer Law rights relating to faulty goods cannot simply be removed by imposing a fixed returns deadline.

Lost Packages

If your order appears to have been lost in transit, please contact us at rebeccadevitt@howdoihomeschool.com.

For the quickest resolution, please let us know within 30 days of the estimated delivery date, as this is the claim period used by our production partner for lost shipments.

If the carrier confirms that the package has been lost, we will work with our production partner to arrange a replacement where applicable.

If tracking shows your parcel as delivered but you cannot locate it, please contact us. We may ask you to check with household members, neighbours or the local carrier while we investigate the delivery. A free replacement or refund may not always be available where delivery has been confirmed.

Change of Mind or Incorrect Size

Because our products are made to order specifically for each customer, we generally do not accept returns or exchanges because of:

• Change of mind

• Ordering the wrong size

• Ordering the wrong colour or product variation

• Deciding you no longer want the item

Please check the product description, sizing information and order details carefully before completing your purchase.

If we send you the wrong size or product, however, that is treated as an incorrect order and we will make it right.

You are also welcome to contact us if you have an unusual situation. While we cannot promise a refund or exchange for change-of-mind purchases, we are happy to consider individual circumstances.

Returns

Please do not send an item back without contacting us first.

In many cases involving damaged or defective merchandise, a physical return is not required. If your item does need to be returned, we will provide you with the appropriate instructions and return address.

Please do not send merchandise to the Homeschool Curriculum 101 business or correspondence address unless we have specifically instructed you to do so.

Refunds

If we approve a refund, it will be issued to the original payment method used for your order.

Once we process the refund, your bank, card provider or payment service may take additional time to display the funds in your account.

We will let you know when your refund has been processed.

Consumer Rights

Nothing in this Returns & Refunds Policy is intended to exclude or limit rights that cannot lawfully be excluded under applicable consumer protection laws.

For Australian customers, products purchased from Homeschool Curriculum 101 come with consumer guarantees under the Australian Consumer Law, including rights where goods are faulty, unsafe, significantly different from their description, or otherwise fail to meet applicable consumer guarantees.

Contact Us

If you have a problem with your order or have questions about a return or refund, please contact:

Homeschool Curriculum 101
Email:rebeccadevitt@howdoihomeschool.com

Please include your order number so we can find your purchase quickly.